Bible Study Web App

For the past 6.5 years, I have been part of the production team for a software application known as Concord. I served in various roles including marketing, software development, customer support, events and training workshops, online tutorials, and technical support.

I proofed and edited the content on the marketing website: concord.christianscience.com as well as maintaining consistent UI/UX features in the actual application (create a free account at login.concord.christianscience.com.

Each month, the software application was updated with new features. In conjunction with the release, an email would be sent to customers with details about the new features.

Every communication was intended to help customers learn and feel more comfortable utilizing the software. Email journeys were created to train and educate customers about new features in Concord. They also encouraged customers to subscribe at the conclusion of the 30-day free trial. The customer base for the application steadily grew over the 6.5 years I have been involved with the project.

Most recently, the application was translated and released into four languages: French, German, Portuguese, and Spanish.